The MLE store is seeking a seasoned and enthusiastic Retail Store Manager to join our dynamic team. They will be responsible for covering 2 shifts at the store on an ongoing weekly basis, Friday 11-5 & Sunday 11-4, with holiday coverage as needed.
In this exciting role, you will be responsible for representing the brand in a retail environment, overseeing a positive and memorable shopping experience, and inspiring customers. The ideal candidate will have a passion for designer fashion, sustainability, styling looks, selling, and conveying a brand experience rooted in excellence.
You will also be responsible for store merchandising, window installations, inventory management, and marketing initiatives for the store.
Our flagship store is a collaboration with expertly curated vintage clothing brand Chambers Vintage, and therefore this role is also responsible for selling clothing items during assigned shifts. Both brands are deeply invested in educating our customers on sustainability by creating unique interactions between our customers, products and brands.
We are deeply invested in educating our customers on sustainability and creating unique interactions between our customers, products and brand. This role will also be responsible for selling vintage clothing as the store space is shared with another brand, Chambers Vintage.
Compensation for this position is structured as an hourly rate with the opportunity for sales commission based on performance.
What You’ll Do:
Maintain a clean and organized sales floor, ensuring products are well-stocked and displayed attractively
Oversee inventory management, including receiving shipments and conducting stock counts, and online order pickups
Assist with store merchandising and window display installations
Greet customers warmly, educated about the brand, and assist them in finding products that meet their needs
Conduct product demonstrations to showcase features and benefits.
Style and wear product following brand guidelines for inspiration and sales purposes.
Consistently meet and exceed sales goals, with a determination to close the sale
Assist in clientele generation through customer engagement and in-store events
Contribute to an in-store experience for customers that both surprises and delights them
Conceptualize and assist with in-store events to drive traffic and sales
Collaborate with stylists and celebrities for press opportunities
Deliver and foster a culture of excellence in client experience through a customer first mindset to build long term loyal client relationships
Deliver an elevated client experience acting as a brand ambassador - embody each brands values, engage customers on the brands, sharing the stories of MLE with a focus on educating on sustainability
Understand the core values and culture of MLE reflecting these in all efforts
Embody the MLE brand and its aesthetics while maintaining a polished an inspiring appearance.
Maintain extraordinary customer experience
Understand the need for consistent inventory accuracy and controls in store
Contribute to loss prevention in all areas of the business
Uphold time and attendance policy
Ensure the selling floor reflects the brand and concept standards at all times
Share your deep knowledge about our product with genuine enthusiasm
Communicate customer feedback so we can continuously improve our products and merchandising
Help ensure that the store environment is inspiring and products are easily accessible
Maintain and uphold a professional, healthy, and productive work environment
Cleaning the store on a regular basis with dusting and mopping
Ability to work in a fast-paced setting
Available to work a minimum of 10 hours per week, evenings and weekends included
Able to work a flexible schedule (weekends and holidays if required to meet the needs of the business)
Experience
Required experience in retail sales is required
Required previous experience in luxury fashion or designer retail
Required previous experience with Shopify POS
Existing list of clientele and stylists in upstate New York seeking designer and sustainable fashion
Strong interpersonal skills with the ability to communicate effectively with diverse customers
MLE is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.
We look forward to connecting with you!
About Us
MLE is a women's accessories brand, consciously crafted for the modern gentlewoman in upstate New York.
