Type: Contract, Full-time, Hourly flexible, Commission
Location: Brooklyn, NY
Gone to the Dogs is a pet product brand specializing in ethical and handmade accessories and goods for pet parents. We are a fast-growing small women-led start-up. If you’re hard-working, dedicated, and love animals, Gone to the Dogs is a place to flourish and grow!
This is a great opportunity for someone who wants to join a small ethical business and wants to make an impact from Day One. Are you interested in changing the way people purchase for their pets? Here’s more information about the role!
About the Role
Gone to the Dogs is seeking a mission-driven, reliable, and enthusiastic Retail Manager to drive retail sales and operations in a meaningful way. This role reports to the Co-Founders and will require presence during retail hours including weekends.
Job Summary:
-Manage retail sales and operations including brick and mortar, pop-ups and online sales fulfillment via flagship shop location
-Represent Gone to the Dogs and manage pop-ups during the holiday season
-Report, summarize, and share retail operations feedback with Co-Founders to ensure goals are being met
-Reviews, maintains and updates all retail operations SOPs and assures that any changes are communicated to employees
-Manage the maintenance of the store’s presentation standards
-Monitor in-house production by determining inventory needed, checking on quality and managing replenishment
-Provides leadership to assure that all store operations such as inventory management, purchase order placements, inventory receiving and overstock are functioning in accordance with company expectations
-Support founders with interviewing and hiring process of new team members
-Develop and maintain highest level of relationships with customers, vendors and partners
-Ensure that team is following SOPs at flagship store which includes maintaining a clean, organized retail and production space for everyone's health and safety
-Monitors and analyzes production output and the customer service provided by team members while offering support and appropriate constructive feedback and coaching
-Have a customer-first mindset when working with customers
-Educate our customers through our Brand’s mission and beliefs
-Be an expert our our products and extensive knowledge of in-house production process
-Actively sell, style our products and offer advice to customers
-Reports to management status of production on daily and/or weekly basis to meet production quotas
-Track and restock raw materials inventory
-Take on any additional responsibilities and projects when Founders need the support
Required Skills and Qualifications:
-Bachelor’s Degree
-At least 3-5 years of retail and management experience
-Proven experience managing a team to complete tasks and projects
-Exceptional written, verbal, visual communication and presentation skills, and the ability to communicate effectively across all levels of the organization
-The ability to critically think and problem solve without direction
-The ability to prioritize, project manage, and deliver on multiple initiatives that have significant financial impact to a fast-growing organization
-Positive, can-do attitude with shown ability of adapting to change in business needs, and are comfortable receiving feedback
-Self-motivated with excellent organizational skills
-You thrive in a fast-paced environment and have the ability to work in various aspects of the business
-Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively
-A passion for helping others and enjoy being a part of the team
-Ambition to learn and grow from others
-Physical requirements include prolonged sitting/standing and lifting up to 30 pounds
Job Details:
-Status: Full-time contract. Flexible hours.
-Location: In-person with expectation to attend events and pop-up markets
-Pay: $18-25/hour
-Start date: TBD
About Us
Gone to the Dogs is a pet product brand specializing in ethical and handmade accessories and goods for pet parents. We are a fast-growing small women-led start-up. If you’re hard-working, dedicated, and love animals, Gone to the Dogs is a place to flourish and grow!
This is a great opportunity for someone who wants to join a small ethical business and wants to make an impact from Day One. Are you interested in changing the way people purchase for their pets? Here’s more information about the positions!
