QUALIFICATIONS:
Required qualifications for this position include:
• HIGH ENERGY with excellent interpersonal and communication skills.
• High School diploma or equivalent (GED).
• Proficient with Microsoft Office Suite (excel, word, outlook, PowerPoint).
• Must be able to multitask while providing excellent customer service to our patients.
• Strong organizational skills and a detail-oriented approach.
• Enthusiastic; must enjoy working independently and in a team environment.
• Flexible and willing to perform other tasks as assigned.
Preferred qualifications for this position include:
• Experience in a healthcare-related field
• Prior experience with electronic medical records.
• Basic knowledge of billing, coding, and medical terminology.
RESPONSIBILITIES:
• Greet and assist patients in person and via the telephone
• Answering telephones and additional administrative functions
• Patient registration
• Schedule patient appointments, maximizing provider’s schedule
• Third-party insurance verification
• Answering telephones and additional administrative functions
• Obtaining referrals and authorizations
• Establish and maintain patient call list and appointment logs
• Utilize various scripting for patient communication
• Community outreach/ health fairs/ public event opportunities
This is an excellent opportunity for someone wanting to join a growing chiropractic, physical therapy practice. Compensation includes competitive hourly wages based on experience, bonuses based on performance, and a company-matched 401k after employment.
The position requires 14-30 hours per week.
About Us
OVERVIEW
We seek a Part-Time Front Desk Receptionist and Patient Care Coordinator for our outpatient chiropractic/ physical therapy clinic in New York City. Previous healthcare office experience is preferred.
POSITION SUMMARY
This position is an integral part of the patient experience and a pivotal contributor to delivering high-quality customer service to our patients and visitors that is caring, friendly, and consistent. This position requires exceptional communication, interpersonal, and organization skills to provide superior administrative support in the clinic setting to patients and the doctor to ensure the smooth operation of the office.
